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MPIK workshop: Inconvenient truths - how to communicate them?

In the business world, we often find ourselves in situations where we have to communicate unpleasant information to employees, colleagues, partners or customers. Too often, we communicate it in the wrong way or simply keep it quiet. In this workshop, we will explore how to convey unpleasant messages clearly and thoughtfully, without jeopardizing trust and relationships.

By participating in the workshop you will learn:

  • why reaction is key
  • how to build trust
  • how to turn bad news into good news
  • the importance of nonverbal communication in relationships
  • When do we listen and when do we speak?
  • What does win-win communication mean?
  • How is business communication different from personal communication?
  • how to control emotions and the relativity of what is communicated

The workshop is intended for:

  • entrepreneurs and managers who are aware that good communication skills are a key competitive advantage
  • for anyone who wants to confidently and effectively deal with communicating unpleasant information

Information

Participation is FREE, registration is required (until April 21, 2025 or until places are filled).

Click here for free registration: REGISTER

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Please note that the content of this page is a machine translation, which we offer as an aid to a rough understanding. It is a literal and therefore not always accurate translation.