How to increase employee productivity – from more work to more efficient work
When a company wants to increase productivity, the first reaction is often: more work, faster pace, more control and more goals. But in the long run, this is not necessarily the right way to go. Productivity is not a competition to see who can do the most, but a question of how to create the most value with the available time, knowledge and resources. Therefore, improving productivity does not necessarily start with employees. It often starts with work organization, processes and management style.
First, ask yourself: what is taking up our time?
Before we expect more from employees, it makes sense to look at where their work time is actually going. How much time is spent on non-essential meetings, repetitive administration, searching for information, correcting errors, duplicating work, unnecessary confirmations, constant interruptions?
To increase productivity, start by eliminating non-value-added work. Sometimes the biggest impact isn't a new program, a new employee, or longer hours, but simply eliminating an unnecessary step in the process.
Fewer priorities can mean more results
One of the common problems in companies is that employees are assigned too many "priorities" at the same time.
If everything is important, nothing is really important. Employees need clear information: What is most important right now? What needs to be done first? What can wait? Instead of a long list of tasks, the team can start the week by defining a few key results they want to achieve. Try a simple rule: 3 key tasks – 1 week – clear result. This doesn’t mean that employees will only complete three tasks during the week. It does mean that they know which three have the most weight.
Set a time for collected work
The modern work environment is full of interruptions. Emails, phone calls, texts, meetings, and various digital tools can create a sense of constant activity. But being busy all the time is not the same as being productive.
More demanding tasks often require uninterrupted time. A company can therefore introduce certain parts of the day when there are no meetings and when employees can focus on work that requires more concentration. A small change that can make a big difference: set aside time blocks for uninterrupted work and see if the number of unnecessary interruptions decreases.
Give people clear responsibilities – and enough autonomy
If an employee has to ask a superior for every minor decision, the entire process slows down. Effective leadership is therefore not micromanaging every step, but above all, clearly defining: what we want to achieve, who is responsible, by when the result must be achieved, what are the key standards or limitations. Then we enable the employee to find the best way to implement it. Clear goal + responsibility + trust = more space for effective work.
Automate what doesn't need to be done manually
The daily work of a company contains many repetitive tasks. Some of them can be simplified, digitized or automated. But before introducing a new tool, one important question is: Do we first improve the process or just digitize a bad process? If a process is unnecessary, it is best to eliminate it. If it is too long, simplify it. Only then does it make sense to consider automation.
Measure productivity through results
The number of hours worked or the amount of activity alone does not tell us how much value has been created. It is more meaningful to monitor indicators that are linked to the actual results of the company – for example: process execution time, quality, number of defects, achievement of goals, response time or customer satisfaction. What we measure, we improve more easily – but we must first measure the right thing.
What can you do right now?
- What takes up the most time in this work?
- Which step could be removed?
- What could be simplified?
- What could be automated?
- What could we do differently to achieve a better result with the same input?
Avtor: Urška Krajnc, RRA Koroška d.o.o. – Mrežni podjetniški inkubator Koroška
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